Happ88 is committed to protecting all personal information you entrust to us. This policy transparently explains how your data is collected, used, stored, and protected on our platform.
Six core pillars that underpin our approach to protecting the personal data of every happ88 member in Malaysia.
All personal data and financial information you submit through the happ88 platform is protected by 256-bit SSL encryption — the same security technology used by Malaysia's leading banking institutions to protect their customers' transactions.
Happ88 has never and will never sell, rent, or share members' personal data to any third party for marketing purposes. The data you provide to us is used exclusively for the operational needs of the platform.
As a happ88 member, you have the right to access, correct, and request the deletion of your personal data at any time. We make this process easy through our customer support team, who are always ready to assist.
Happ88's privacy policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously monitor developments in data protection legislation to ensure our practices always meet the latest legal requirements.
Members' personal data is stored in server infrastructure protected by multi-layered security systems. Access to this data is strictly limited to staff who genuinely require it to carry out their operational duties.
You may choose to receive or opt out of marketing communications from happ88 at any time through your account settings. We respect your preferences and will not send unwanted communications after you withdraw your consent.
Welcome to the happ88 Privacy Policy. This document is happ88's official statement on how we respect and protect the privacy of all users on our platform. We understand that your trust is an invaluable asset, and we take our responsibility to safeguard the personal information you entrust to us very seriously.
This privacy policy applies to all information collected when you use the happ88.pro website, the happ88 mobile app, and all related services we offer. By registering as a member or continuing to use our platform, you agree to the data collection and usage practices described in this policy.
This privacy policy should be read alongside Terms and Conditions happ88. Both documents together form the complete agreement between you and happ88 regarding your use of our platform.
Happ88 collects several categories of information to enable us to provide a safe, efficient, and responsible service to all members. The information collected falls into two main categories:
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Personal Identification Information | Full name, date of birth, MyKad/passport number, document images | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, verification, customer support |
| Financial Information | Bank account details, e-wallet account numbers | Deposit and withdrawal processing |
| Usage Data | Gaming history, wagering records, login activity | Service improvement, fraud detection |
| Technical Data | IP address, device type, web browser, cookie data | Security, location verification, performance analytics |
We only collect information that is genuinely necessary for the stated purposes. You may also provide information voluntarily when interacting with our customer support team via live chat or email.
Personal information you provide to happ88 is used for legitimate and transparent purposes. We do not use your data for any purpose not stated here without first obtaining your renewed consent.
All data processing is carried out on a valid legal basis — whether for the performance of a contract, compliance with legal obligations, legitimate interests, or consent freely given by you.
Happ88 does not sell, rent, or trade members' personal information to any third party for marketing purposes. However, there are limited situations where we need to share information with certain parties to ensure the platform operates smoothly and securely:
All third parties we engage with are subject to strict data processing agreements, ensuring they use any shared information solely for the specified purposes.
happ88 never shares members' personal data with advertising companies, data brokers, or any other commercial parties for marketing or profiling purposes without your explicit consent.
Protecting your personal data is happ88's highest priority. We continuously invest in the latest security technologies and procedures to ensure your data is always protected against unauthorised access, disclosure, alteration, or destruction.
The technical and organisational security measures we implement include:
While we take all reasonable precautions, no security system can be guaranteed to be one hundred percent foolproof. You also play an important role by keeping your account login credentials confidential.
Happ88 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure session security, and help us understand how our platform is used. There are several types of cookies we use:
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the happ88 platform.
As a happ88 member and as an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information within a reasonable timeframe.
If any personal data we hold about you is inaccurate or out of date, you have the right to request that we correct it promptly.
You may request the deletion of your personal data under certain circumstances, subject to data retention requirements mandated by law.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, and we will honour that objection.
You have the right to receive your personal data in a machine-readable format and transfer it to another service provider where applicable.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the validity of prior processing.
To exercise any of the above rights, please contact our data protection team via the official email address listed at the bottom of this page. We will respond to your request within 30 business days.
Happ88 retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy, or as required by applicable laws and regulations in Malaysia.
Generally, active account data is retained for the duration your account remains active, plus the minimum retention period required by applicable law. Financial transaction records are typically kept for seven (7) years in accordance with tax and anti-money laundering legislation. Once the retention period has lapsed and there is no legal requirement preventing deletion, your data will be securely deleted from our systems.
After an account is closed at a member's request, transaction data and KYC documents must still be retained for a specified period to fulfil legal obligations. This data will not be used for any marketing or operational purposes during that retention period.
The happ88 platform is exclusively for adult users aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.
If we discover or are notified that we have collected information from an individual under the age of 18, we will take immediate action to delete that information and close the relevant account. Parents or guardians who believe their child may have registered on our platform are urged to contact us immediately.
Happ88 reserves the right to update or modify this privacy policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Any changes made will be published on this page along with the latest amendment date.
For amendments deemed material or significant, we will endeavour to notify members via in-platform notifications or their registered email. However, it remains your responsibility to review this page periodically to ensure you are always aware of the currently applicable version of the privacy policy.
Your continued use of the happ88 platform after any privacy policy amendment is published constitutes your acceptance of those changes. If you disagree with the amendments made, you have the right to close your account in accordance with the established procedure.
If you have any enquiries, concerns, or complaints regarding how happ88 handles your personal data, our data protection team is ready to assist. We are committed to addressing every privacy-related enquiry seriously and within a reasonable timeframe.
You can reach us via:
We commit to responding to all privacy-related inquiries within 3 to 5 business days. For more complex cases such as data deletion requests or formal complaints, the resolution period may take up to 30 business days.